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Stuck at a Black Screen and Connecting on a vCloud console

· One min read

On a computer running Windows 7 x64 SP1 Enterprise running Internet Explorer 11 browser, I had issues connecting to the console of Virtual Machines hosted by VMWare vCloud.

vCloud Console black screen

This was resolved by completing the following:

  1. Adding the website to the Trusted Site list
  2. Adding the website to Internet Explorer’s compatibility list
  3. Updating Java on the workstation to the newest